In today’s oil and gas industry, drilling and extraction increasingly take place at remote, often hazardous locations.
With fewer workers on each site, many companies rely on remote expertise to keep these assets operational.
Yet comprehensive collaboration is still required to make quick decisions and resolve critical problems.
Industry use case
The Cisco® Expert on Demand solution gives crews immediate, real-time access to industry experts using the Realwear HMT-1Z1, the world’s first intrinsically-safe wearable featuring high-quality, on-demand video and communications capabilities.
In integrated mobile conferencing environments, this solution supports personnel with a combination of voice communication and shared contextual video, documents, and process data.
Based on powerful Cisco networking, the solution connects field workers with experts in remote operations centers throughout the world, helping them work together to solve problems, reduce downtime, and meet production quotas.
Connected Workers in the field wearing the HMT-1Z1 can use voice commands to instantly Collaborate with Remote Experts anywhere in the world.
Cisco Connected worker solution for Realwear HMT-1Z1 with XoD (Expert on Demand) is powered by Webex Teams.
Remote Experts can collaborate from anywhere using any Cisco Webex supported devices including iOS & android devices, room systems and Webex boards.
solving oil & gas business imperatives
Offshore oil and gas facilities often halt operations while waiting to fly experts in by helicopter.
Expert on Demand’s remote mentor solution can reduce downtime from days to minutes by bringing experts on-site virtually, instantly.
Whether your workers are located in the Permian or on a ship crossing the Pacific, XoD’s remote mentor capabilities are an easy way to give them real-time guidance.
Managing complicated repairs remotely saves oil companies time and money.
The Cisco Expert on Demand solution allows you to create a centralized pool of specialists who are virtually available at any time.
Instead of travelling the world, they are established at headquarters or branch offices to consult, guide, and advise.
This reduces the cost of transportation, labour, and expert downtime, and moderates personal risk to these important personnel.
Trained industry experts are in increasingly short supply to help deal with planned – and unplanned–situations.
With XoD’s remote mentor features, one subject matter expert at your home office can advise several frontline workers at the same time, even if they’re spread out across the world.
Frontline workers equipped with the ATEX Zone 1 approved HMT-1Z1 ruggedized wearable computer allows the subject matter expert to see what they see and hear what they hear even in the most brutal conditions.
With a growing expertise deficit, companies need to allocate available expert resources over more projects and geographies.
Cisco’s Expert on Demand solution brings experts to the rig through real-time video interaction, allowing them to view the problem, examine equipment, and talk with workers using ruggedized headsets.
This reduces the number of personnel in the field to lower health, safety, security, and environment (HSSE) risks, and it keeps experts productive longer.
The ultimate goal of any industry is to operate low margin processes more smoothly and efficiently.
With XoD plant inspections can be performed efficiently, which has far-reaching effects given their critical importance.
The collaboration features of XoD also promotes faster response to emergencies and alerts. With easy access to field data and to experts around the world, a diverse team with a high quality of data is able to make better decisions more quickly.